Superhuman

Superhuman, formerly Grammarly, is building an AI productivity suite that connects the tools people use throughout their working day. With the suite rooted largely in desktop work, its role on mobile needed particular attention. What should Superhuman help people do on their phones, who should it serve, and what would connect the products in everyday use?

Our job was to make that strategy concrete enough for the organization to act on, quickly.

We joined as a senior team with no ramp-up time. Through conversations with teams across Superhuman, we helped focus the mobile vision on everyday situations where the suite could make work easier.

Hand holding a smartphone displaying a colorful AI assistant interface with writing, calendar, notes, and email options.

Phone lock screen at 9:41 on Monday, June 6, showing notifications from Superhuman Docs, Mail, and Go.

One theme became clear: work rarely begins and ends in one place. The mobile opportunity lived in the gaps between focused desktop sessions: the commute, the minutes before a meeting, the end of a lecture, or a quick check between appointments. In these moments, people move between tools, piecing together information before they can act.

We explored how Superhuman could carry relevant context across apps, devices, and situations. The concepts showed what this could mean in practice: preparing for a meeting with the relevant background at hand, or drafting an email reply using details from earlier conversations.

We also considered which parts of a task belonged on each device. In the student scenario, the phone captured a lecture and photographs of whiteboards or handwritten notes, while longer editing stayed on the laptop. Alongside these flows, we explored how the suite could be organized on mobile: as a single app, groups of related apps, or standalone products.

Person holding a smartphone displaying an email app's suggested reply about contract renewal options.

We developed the concepts through “day in the life” scenarios, reviewing and simplifying the flows with the Superhuman team before bringing them together as videos. Following a task through someone’s day made the ideas easier to share, discuss, and challenge across teams.

The scenarios gave teams a shared way to work through product decisions: what people should do on their phones, how tasks could move between products, and where the experience needed to be simpler.